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. A cookie is a small text file on your computer; they are wisely used one to keep track of whether or not you're signed in to a web site. (Otherwise, you'd have to enter your email address and password for new each page you navigate to.)
Cookies are required to use banking sites, e-commerce sites, web-based email sites, and many other sites that store your personal information and thus require a sign-in procedure.
All web browsers are capable of using cookies, but they can be enabled or disabled. If you're having problems signing in, cookies might be disabled for your browser. These links (below) contain information on enabling cookies for popular web browsers.
Some security software programs can modify your web browser settings. If you use security software, see those instructions first.
McAfee Internet Security
America Online (AOL)
Windows Internet Explorer
Macintosh Internet Explorer
If the browser/security software you use isn't listed above or if the linked instructions don't work for you, please send a message to Lotsa Helping Hands Member Support Center
For more help, look for help links with a yellow dot
, see the complete list of Help Topics
, or contact a Coordinator
(listed on the right side of your Home Page).
While we continue to add to our Help Section please do not hesitate to be in touch if you need any assistance. You can always reach us at firstname.lastname@example.org
. We’re here to help!